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Privacy Policy for Atabula.me and Atabula Telegram Bot

Effective Date: 2024/09/27At Atabula.me, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our classified ads website (Atabula.me) and our Telegram bot.

1. Information We Collect

We collect the following types of personal information:
  • Names, Emails, Phone Numbers, and IP Addresses: These are collected when you create an account, post listings, or interact with our services.
  • Location Data: We will collect location information (either your locality or city data) to improve our services, such as offering better listings.
  • Telegram Bot Data: When you interact with our Telegram bot, we collect the same data as on our website, including names, emails, phone numbers, and IP addresses.

    • 2. Purpose of Data Collection

    We collect and use your personal data for the following purposes:
  • To Provide Our Services: This includes creating and managing your account, processing your listings, and facilitating communication with buyers and sellers.
  • To Improve Functionality: We use data to optimize and enhance user experience.
  • For Analytics and Recommendations: Your data helps us analyze usage patterns and provide personalized recommendations, including listing suggestions.
  • Compliance with Legal Obligations: We may process your data to comply with applicable laws and regulations.

    • 3. Sharing of Data

    We do not sell or share your personal data with third parties, except for the following:
  • Google Analytics: We use Google Analytics to track and report website traffic and improve user experience.
  • Third-Party Service Providers: We use hosting providers and OpenAI services to enhance our website’s performance and functionalities. These providers are bound by confidentiality agreements to ensure your data is secure.

    • 4. Data Security

    At Atabula.me, we take data security seriously. All personal data is stored securely and protected by industry-standard security measures to prevent unauthorized access, disclosure, or misuse.

    5. Data Retention

  • Listings and Chat History: We retain your listings and chat history for at least one month after they expire or the chat session ends.
  • User Profile Data: Your account information is stored as long as your account is active. When you delete your account, all associated data (view history, listings, etc.) will be permanently removed.

    • 6. User Rights

  • Access to Data: You can access your profile information and data through your user account.
  • Data Deletion: You have the right to request the deletion of your personal data. Once deleted, all associated data, including your listings and view history, will be permanently erased.

    • 7. Cookies and Tracking

  • Cookies: We use cookies to authenticate users and maintain session data. This includes storing JWTs and refresh tokens to keep your session active.
  • No Tracking in Telegram Bot: We do not use tracking mechanisms in our Telegram bot.

    • 8. International Users

    While our services are primarily targeted at users in Serbia, we are committed to complying with applicable privacy laws. If you are using our services from other countries, we ensure that your personal data is processed in compliance with relevant laws.

    9. Children’s Privacy

    Our services are intended for users aged 16 and older. We do not knowingly collect personal data from children under the age of 16. If we discover that we have collected data from a child under this age, we will delete it promptly.

    10. Changes to This Policy

    We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

    Contact Information

    If you have any questions or concerns about this privacy policy, you can contact us at team@atabula.me.